But recently I installed WSL (Windows Subsystem for Linux, I'm a developer who also enjoy Ableton (that explains the WSL & Focusrite on the same computer)) and 10 minutes later the issue came back. About 4 or 5 months ago I did a fresh Windows 10 clean install (without processing through dell support at all) and since I haven't had the problem at all. So, I had the exact same issue that I can hear on the audio you uploaded. Has anyone else experienced this problem with this same equipment, or similar equipment? Am I doomed to sit and wait for a magical update for either the Dell or the Focusrite? Very frustrated as I'm loving this XPS 15 otherwise. When the Focusrite is unplugged and I'm using the system audio, this problem doesn't occur (or at least, I haven't experienced it yet). And yes, I've checked that it isn't the computer audio itself. I've even uninstalled both the Focusrite drivers and the Realtek Audio drivers, and restarted. I have killed those two rogue processes while the issue was occurring, and it didn't correct it.Īccording to device manager I have the latest drivers installed for the Focusrite unit (I also installed their drivers+software straight from their website to be sure). I'm not sure if this software is causing it (or if it might actually prevent it if I didn't uninstall it). However, I do still see the Waves MaxxAudio Service Application and the WavesSysSvs Service Application in my task manager, so I wonder if it's truly gone. I never trust pre-installed audio "enhancing" software, so as soon as I got this computer I uninstalled Waves MaxxAudio. I've uninstalled Waves MaxxAudio (I think?).This happens when I'm listening to music from the internet (I'm also apparently not allowed to write the S word that rhymes with dreaming), watching YouTube videos, or listening to local audio files with Windows Media Player. It might happen more often while the computer is on higher loads, but it has also happened immediately after startup, with only a few programs open (including music software that starts with Spot, which for some reason I'm not allowed to write.really Dell?). Regardless, I've had my system resources open when it has happened, and there's always plenty of headroom for CPU, RAM, GPU, and Network Bandwidth. I'm yet to find a reliable correlation between the stress I'm putting on the computer and when this issue occurs. It doesn't seem to be related to resource usage.This happens whether I'm listening through the speakers plugged into the Focusrite, or using headphones plugged into the Focusrite. I've tried connecting this adapter to different USB-C ports, and I've also tried a different USB hub. The unit is connected to the computer using the USB-C/USB-A adapter that came with the XPS. I've never had a single issue since I bought it a few months ago, and I listen to music for hours on end, as well as record music with it. I also have a Mac Mini, and a custom-built PC running Windows 10 Pro, and this unit works flawlessly on both. Instead of a garbled mess, it was more like a very consistent and steady popping (not sure if this was just a fluke). I will say that with the buffer size cranked up to around 512, the issue seemed to be a little different. I've tried both raising and lowering the buffer size in the Focusrite settings and the issue still occurs. Raising or lowering the buffer size doesn't help, but it sort of changes things.This makes me think there's some sort of sample rate mismatch going on, but I've checked the Focusrite and Windows settings, and they're both using 48kHz (I've also tried 44.1 to no avail). Sometimes it not only becomes garbled, it also slightly slows down the audio I'm listening to. Toggling a sound-related setting, such as the sample rate on either the Focusrite or Windows settings, or the buffer size.
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